Privacy Policy
Privacy Policy
What we collect when you shop or book with us, why we collect it, and what you can ask us to do with it.
Last updated 12th October 2026
Who we are
The Playlab Shop operates this website and the Kiddie CEO festival. You can reach us at fun@theplaylabshop.com about anything on this page.
The Playlab Shop (202103012399(TR0233776-W))
Address:
1st floor, Amoda 88, 88 Jalan Yew, 55100 Kuala Lumpur
What we collect
- Name, email address, phone number and delivery address when you place an order.
- Your child’s name and age when you register for a Kiddie CEO experience or the Spooky Sprint.
- Order history and any messages you send us.
- Technical data such as IP address, browser and pages viewed.
How we use it
- To take payment, pack your order and get it delivered.
- To send order confirmations, tracking numbers and event details.
- To answer your questions and handle returns.
- To send marketing emails, only if you have opted in.
- To understand how the site is used so we can improve it.
- Couriers, so they can deliver your parcel.
- The payment gateway, to take payment.
- Our email and website service providers.
- Event partners, only where it is needed to run an activity you registered for.
We do not sell your personal data.
How long we keep it
[ State a retention period for order records — commonly seven years for tax purposes — and a shorter one for marketing contacts. ]
Your rights under the PDPA 2010
Under Malaysia’s Personal Data Protection Act 2010 you may ask us for a copy of the personal data we hold about you, ask us to correct it, limit how we use it, or withdraw your consent to marketing at any time.
info@theplaylabshop.com
Children’s data
We sell to adults. Where a child’s name or age is collected for a festival activity, it is provided by a parent or guardian and used only to run that activity.
Changes to this policy
If we change this policy we will update the date at the top of this page.
Contact us
Email fun@theplaylabshop.com for any question or request about your personal data.
Still not sure?
Email fun@theplaylabshop.com and one of us will come back to you within two working days.